Privacy Policy

Last Updated: September 7, 2026

AVEKLOS ("AVEKLOS," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services (collectively, the "Services").

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with AVEKLOS, we may collect the following categories of personal information:

Contact Information

• Name

• Email address

• Phone number

• Billing and shipping address

Order and Transaction Information

• Products purchased, returned, or exchanged

• Order history

• Transaction details

• Billing information

• Payment-related information

Payment information may be collected and processed directly by our payment service providers. We do not necessarily store complete payment card details ourselves.

Account Information

If account functionality is available, we may collect usernames, passwords, preferences, and other information associated with your account.

Device and Usage Information

When you interact with our website, we and our service providers may automatically collect certain information, including:

• IP address

• Browser and device type

• Operating system

• Pages viewed

• Referring URLs

• Shopping and browsing activity

• Website interactions

• Cookie and similar technology identifiers

Customer Support Information

When you contact us, we may collect the information you provide in your communications, including questions, requests, feedback, photographs, and information relating to your order.

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Process payments, returns, refunds, and exchanges

• Provide customer support

• Communicate with you about your orders

• Operate, maintain, and improve our website and Services

• Personalize your shopping experience

• Detect and prevent fraud, abuse, and unauthorized transactions

• Protect the security of our website and customers

• Send marketing communications where permitted by law

• Measure and improve the effectiveness of our advertising

• Comply with applicable legal and regulatory requirements

• Enforce our policies and protect our legal rights

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve performance, and measure advertising effectiveness.

Some cookies are necessary for our website to function, while others may be used for analytics, personalization, or advertising.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of some parts of our website.

Where required by applicable law, we will obtain consent before using certain non-essential cookies or similar technologies.

4. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate our business and provide our Services, including:

• E-commerce and website service providers

• Payment processors

• Shipping and fulfillment providers

• Customer support providers

• Analytics providers

• Marketing and advertising partners

• Fraud prevention and security providers

• Professional advisers and service providers

These third parties may process personal information on our behalf or for their own purposes, subject to their respective privacy practices and applicable law.

We may also disclose information where required to comply with applicable law, legal proceedings, court orders, governmental requests, or to protect our rights, customers, business, or others.

If AVEKLOS or its business operations are involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction.

5. Advertising and Marketing

We may work with advertising and marketing partners to promote AVEKLOS and measure the effectiveness of our advertising.

These partners may use cookies, pixels, or similar technologies to collect information about your interactions with our website and advertisements.

Depending on applicable law and your location, you may have the right to opt out of certain forms of targeted advertising or sharing of personal information for advertising purposes.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our marketing emails.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related messages regarding your orders or account.

6. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, and regulatory obligations.

The length of time we retain information may vary depending on the nature of the information and our legal obligations.

8. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us at info@aveklos.com so we can review the matter.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Opt out of certain uses or disclosures of personal information

• Withdraw consent where processing is based on consent

• Appeal certain decisions regarding a privacy request, where applicable

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us at info@aveklos.com.

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

10. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable state privacy laws.

Depending on the law that applies, these rights may include access, correction, deletion, portability, and the ability to opt out of certain targeted advertising, sales, or sharing of personal information.

Where legally required, we will honor applicable privacy requests and recognized opt-out preference signals.

To exercise an applicable privacy right, please contact us at info@aveklos.com.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technologies, or applicable legal requirements.

When we make changes, we may update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

AVEKLOS
Email: info@aveklos.com